Scheduler Solution Specialist

Job description

Job Description Summary

Responsible for designing, building, delivering and maintaining software applications & services Working in the areas of machine, cloud, platform and/or application. Responsible for software lifecycle including activities such as requirement analysis, documentation/procedures and implementation.

Job Description

Essential Responsibilities:

· 
As Services Software Specialist in our Digital Implementation Services team, you will be responsible for working on software fulfilment projects from our end customer.

· 
Conducting solution assessments at customers with the purpose of defining customers planning needs and determining how the Planning software should be configured at the customer

· 
Activation of the Planning software at the customer, which includes configuring the software, education and training of the customer as well as go-live and hypercare.

· 
Participation in presales activities like customer visits and customer demos

· 
Planning and conducting service visits at Planning subscription customers

· 
Participation in 2nd line support tasks

· 
Contribute to continuous improvement of the processes and tools related to the activation of the planning software

Qualifications/Requirements:

· 
Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with basic experience.

Desired characteristics:

· 
Knowledge of planning software and planning strategies and logics; previous experience with ROB-EX planning software is a plus

· 
Knowledge of different ERP systems, and how planning systems and ERP Systems interact.

· 
Good language skills (especially English)

· 
Strong Industrial background

· 
Availability to travel up to 30%

Business Acumen:

· 
Has the ability to break down problems and estimate time for development tasks.

· 
Understands the technology landscape, up to date on current technology trends and new technology, brings new ideas to the team.

· 
Displays understanding of the project's value proposition for the customer. Shows commitment to deliver the best value proposition for the targeted customer.

· 
Learns organization vision statement and decision making framework.

Personal/Leadership Attributes:

· 
Good communication skills, both written and oral

· 
Good overview and ability to remain calm in stressful situations

· 
Relationship-builder and a good listener

· 
Analytical and logical thinking

· 
Service-oriented both internally and externally

· 
Commercially oriented with good business acumen

· 
Results-oriented with strong personal impact

Additional Information

Relocation Assistance Provided: No