Customer Contract Management Specialist

Job description

Job Description

Job Description Summary

We are seeking a detail-oriented and experienced Billing Specialist to join our dynamic operations team. The ideal candidate will have a strong background in billing, finance, and accounting, with proven experience in contractual service agreements. This role requires excellent communication skills, the ability to work in a fast-paced, matrix organization, and proficiency in ERP systems.

Job Description

Essential Responsibilities:

·  Create internal and external customer invoices, release to accounting and revenue recognition following established policies.
·  Process internal and external customer orders and create debit & credit memos following established guidelines and procedures.
·  Interface with Finance Managers, Operations and/or Fulfilments
·  Interface with various internal departments to identify and resolve issues and propose process improvements
·  Generate regular reports with billing and other financials metrics status
·  Provide other analysis and support as needed

Qualifications/Requirements:

·  Bachelor's degree and proven experience in Billing/Finance/Accounting and Contractual Service Agreements;
·  ERP working experience; proficient in MS Office
·  Excellent communication, problem solving, and interpersonal skills
·  Demonstrated ability to work in a matrix organization, fast-paced environment
·  Ability to work as a part of a multinational team
·  Must have good time management, organizational skills and able to meet established deadlines
·  Ability to multi-task
·  English and second European language proficiency
·  Strong communication skills both written and verbal

Desired Characteristics:

·  International VAT policy knowledge
·  Power industry knowledge
·  Third European language
·  Previous experience in multinational company

Additional Information

Relocation Assistance Provided: No