Intern, End User Support
Stage Utrecht, NETHERLANDS
Job description
Overview
Overview
At Foot Locker, we are about more than just sneakers – we’re about community and creating growth opportunities. That is why our internship program is designed to help you lace up for success! We are inviting students to gain real-life experience in the dynamic retail industry, contribute to impactful projects with international teams, and continue learning and building the skills that are necessary to kickstart their career. By joining Foot Locker, you will contribute to a culture driven by creativity and passion, and you will be supported by leaders that foster your growth!
The End User Support team facilitates technology support of corporate team members, both in office and remotely. The team is placed globally in the Foot Locker corporate offices, with one technician in the Utrecht office. The internship allows for exposure to various technology toolsets and support, experience in a corporate environment enhancing technology and communication skills, gaining real world experience building upon university learning.
Responsibilities
Responsibilities
· Support on site and remote corporate team members with technology questions and support
· Set up and collect hardware and software based on incoming requests ensuring proper asset tracking.
· Support local meeting rooms, printing and mobile devices
· Collaborate with global team on trending issues and support of L1 escalations from the Global Service Desk.
· Participate in weekly team and engineering collaboration meetings.
· Gain knowledge of various technology tools to provide effective support
Qualifications
Qualifications
· You must be a full-time student enrolled in a Bachelor or Master program.
· You must be located in the Netherlands.
· Strong communication and customer support skills.
· Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint)
· Strong understanding of operating systems (PC and MAC)
· Strong troubleshooting capability
Benefits
Internship Program Highlights
· The internship lasts 6 months , starting on February 2 nd , 2026
· It is a 32 hour/week internship
· We offer a h ybrid , flexible working model (+/- 2 office days)
· You will receive a monthly internship allowance of EUR 400 for bachelor's students, and EUR 600 for master's students
· You will be part of a casual sneaker culture and experience a collaborative and supportive team environment
Please note: This is a non-thesis internship.