Learning & Development Coordinator (Fixed-term Contractor)

Job description

Fixed Term Contract Position (May 2025 ~ Dec 2025)

CHANEL is a privately-owned company whose values are grounded in creating the conditions for people to perform at their best, feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people’s humanity and uniqueness so that they are free to bring full selves to work and to their life’s calling.

At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful and caring in inspiring our people; fostering an environment that reflects our strong values; encouraging and enabling inclusion and investing in work and workplace that foster collaboration and well-being. This is critical for the long-term success of our business.

Job Mission:

To provide administrative, logistical, and operational support for training initiatives across the retail network. This role is key in ensuring the seamless execution of training programs by coordinating schedules, managing communication, and supporting the L&D team in delivering impactful learning experiences.

Key Responsibilities:

· 
Coordinate training schedules, invitations, and venue/logistics arrangements (onsite & virtual)

· 
Manage training-related communications with internal stakeholders (e.g., boutique teams, trainers, regional partners)

· 
Maintain and update training calendars, participant records, and attendance tracking

· 
Support the creation, formatting, and distribution of training materials and post-training surveys

· 
Assist in monitoring learning progress and compiling reports using internal learning platforms

· 
Organize onboarding training logistics for new hires and support boutique training plans

· 
Ensure proper documentation and filing of training records and training related expenses claim and recording

· 
Partner with the L&D team to continuously improve operational efficiency and learner experience

Academic / Professional Qualifications

· 
Bachelor’s degree

Work Experience

· 
1+ years of experience in administrative or coordinator roles

· 
Training/Learning & Development experience is preferred

· 
Work experiences in multinational companies or luxury retail industry is preferred

Required Competencies

· 
Strong organizational and multitasking skills with high attention to detail

· 
Excellent written and reading skills in English

· 
Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); familiarity with POWER BI is a plus

· 
Team-oriented mindset and ability to collaborate in a fast-paced, dynamic environment

· 
Passion for learning, people development, and retail excellence

· 
Flexibility to support ad-hoc projects and training events as needed

· 
High degree of professionalism and discretion when handling confidential information

Key Interaction / Stekeholders

Internal

· 
Local Retail team (Retail Managers)

· 
Local Fashion Learning & Development team

· 
Local Fashion Team (Product, Marketing, VM, Retail, Styling)

· 
HR Business Partner

· 
HR, IT, Finance stakeholders

External

· 
Training vendors and consultants

· 
Agencies, hotels for venue reservation