Associate, Digital & CX

Job description

Associate, Digital & CX

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role:

We are looking for an organized and proactive Administrative Assistant to join our Digital & CX team. In this role you will provide primary support to the US Chief Digital and CX Officer, giving you a broad understanding of our business. As a trusted partner to the executive, you will be at the heart of the Digital & CX team with daily responsibilities such as calendar management, expenses and travel coordination, etc. Display your creativity, more actively, via event planning and partnering on team gathering efforts within the department. 

What impact you can create at CHANEL:

Administrative Support (50%) 

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Manage calendar of digital & CX executive, accounting for day-to-day meetings and movements 

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Flex your ability to be agile by getting ahead of last-minute changes  

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Manage executive expenses for accurate and timely approval and payment 

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Manage local and global travel arrangements and create detailed travel itineraries, including support at all points during executive travel to ensure coordination and follow-up 

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Work closely with the company’s Executive Assistants for alignment and coordination  

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Assist in meeting preparation including, technology setup, printed materials, catering/party coordination and follow-up 

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Draft and send communications on behalf of the executive as directed  

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Budget management as it pertains to travel, team outings, and meetings 

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Organize key Digital & CX leadership gatherings and overall logistics including venue selection, travel arrangements, dinning, supplies, tech coordination, etc. 

Team Coordination (50%) 

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Plan and organize logistics of greater team off-site meetings, including venue selection, event flow, supplies and catering, communication, building of agenda and activities, printed materials, etc. 

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Help digital leadership team with larger meeting scheduling and catering 

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Assist digital team in gifting, vacation logs, supply ordering, office organization 

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Logistical onboarding of new team members, including supplies and tech setup 

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Coordinating many of the activities that bring together our team  

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Organizing digital files and maintaining an effective system of document management  

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Managing Microsoft Teams communications channels  

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Track milestones and celebrations; company anniversaries, birthdays, family additions, etc. 

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Actively partner on key communication planning for the department  

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Writing and coordinating timely business correspondence 

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Manage a shared Digital & CX leadership calendar 

  You are energized by:

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Being organized and proactive  

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Having a service mindset and posture  

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Using your interpersonal skills and abilities to work collaboratively 

What you will bring to the team:

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Ability to find solutions- ability to be resourceful and try new things will be critical  

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Sense of urgency – ability to successfully prioritize when faced with requests, demands and deadlines  

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Curiosity – having deep curiosity about the world of Chanel and digital 

Position Logistics:

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Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

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The anticipated base salary range for this position is $40- $43/ hour. Base salary is one component of the total compensation for this position. Other forms of variable pay may be offered for this position. Other components may include bonus potential, benefits, and/or perks.

Benefits and Perks:

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Wellbeing resources include dedicated paid time off for wellbeing, 2- week August Office Closure, and a Wellbeing fund

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Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)

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Generous paid time off policies to include vacation, holiday, sick and volunteer days

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401K and other incentives

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Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

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Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

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At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

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We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

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CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.

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Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

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CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.

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Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

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We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel :

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Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    

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For more information, please navigate to the Fondation Chanel website here   

Career and Leadership Development:

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We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.