Training Lead

Job description

Position Description:

CGI is looking for a talented and experienced Training Lead to join our team. You will participate in the design, development and implementation of training materials and sessions in support of the proposed solution. To succeed in this role, you will need to communicate well with the technical implementation team as well as with clients and their stakeholders. The ability to multi-task and deliver under tight deadlines is an asset in this position. If you’re an experienced team player and a creative problem-solver using Microsoft products, we’d like to meet you.

We’re a global company of owners. 80,000 members strong, we bring our diverse backgrounds and perspectives together to solve some of IT and business consulting’s toughest problems for some of the world’s best companies. Looking for a place that empowers you to explore your full potential and shape your own career? Join a team of great people, collaborate on meaningful work, and serve the communities you call home while you do it.

Want to take your career to the next level? We’re growing rapidly and are looking for a senior trainer experienced in working in teams to design and developer quality solutions for our clients. We’re looking for individuals that are curious to learn new technology and adaptable at working in all areas of a project. Would you describe yourself as someone who takes initiative to develop new ways of creatively accomplishing tasks? If you’re looking for an opportunity where you can work with cutting-edge technology and grow your career in exciting ways, then CGI is the place for you.

Your future duties and responsibilities:

CGI is looking to hire an experienced Training Lead and Coach. You will work in one of the most significant and highly visible teams, which gives you an opportunity to make a statement across multiple levels with your efforts. Our ideal candidate is a self-starter who is client-focused and detail-oriented. In this role you will apply analytical thinking to solve dynamic problems working directly with our customers. You will need to ensure clear and accurate delivery of information, be able to eliminate ambiguity, influence stakeholders, adapt to change, incorporate new information, focus on results, and work proficiently in a fast-paced, team-driven, environment.

Required qualifications to be successful in this role:

Is an EXPERT in the field of Training and Coaching:

• Very strong hands-on experience in assessing training needs, consulting with organizational leadership, creating engaging curricula, and leveraging data to drive continuous improvement.
• Very strong hands-on development and delivery of various modes of training and supporting assets including in-person training, virtual training, manuals, user guides, quick-start guides, and online resources.
• Very strong experience planning the development and implementation of training programs.
• Very strong verbal and written interpersonal communication – able to clearly articulate business and technical solutions.
• Experience in evaluating the effectiveness of training programs and making improvements as necessary.
• Experienced in maintaining training records and preparing reports on training outcomes.
• Strong experience in eliciting business and solution requirements from stakeholders and managing stakeholder collaboration.
• Experience managing the life cycle of training assets; ideation through sunset.
• Experience performing business process management and modeling.
• Experience performing solution evaluation: measure and analyze solution performance and assess limitations. Ability to convey performance and limitations to stakeholders through effective communications or training.

Is a LEADER within the organization and community:

• Leadership experience in an agile delivery environment
• Ability to direct and lead teams of individuals to deliver high-quality solutions.
• Promotes a learning culture and is ability to mentor and structure the professional development of individuals; Leads by example by actively pursuing professional development, earning credentials and accreditation, and striving for continuous improvement.
• Actively engages in the local technology community through participating in local / regional user groups and conferences, publishing as a thought-leader, or other means.
• Has built a reputation as the go-to person to solve difficult problems.
• Remains current on industry trends and emerging technologies to provide relevant training.

Preferred Qualifications:
• Experience in leveraging Learning Management Systems (LMS).
• Experience utilizing Agile work management tools such as Azure DevOps or Jira.
• Experience performing or supporting Organizational Change Management.
• Experience with Balsamiq or similar wireframe / mock-up tool.
• Experience with Visio, Draw.io, or similar process-mapping tool.
• Professional certification in Organizational Change Management such as Prosci Certified Change Practitioner.
• Professional certification in Project Management such as PMP, PMI-ACP, or similar.
• Professional certification in Business Analysis such as ECBA, CCBA, and CBAP series or PMI-PBA.
• Professional certification in Agile Business Analysis or Product Owner practices such as IIBA-AAC, SCPO, or PSPO.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $67,800- $150,200.

Benefits
CGI's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs

Skills:

·  Business Process Analysis
·  Business Process Documentation
·  Business Process Modelling
·  Change Management
·  Project Management
·  Requirements Analysis

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.