Trainee Storage & Backup Consultant

Job description

Position Description:

If you’re looking for a challenge that stretches your talents and you want to make a real difference in people’s lives, come and help us support the digital transformation of the UK. We are looking for a Trainee Storage & Backup Consultant to join us in supporting high profile public and commercial clients, improving systems that make the everyday easier. This is an exciting entry-level opportunity for individuals passionate about IT and eager to build their career in a supportive and dynamic environment. As a Trainee Storage & Backup Consultant, you will benefit from comprehensive training, both on-the-job and through virtual classroom sessions, to develop the skills necessary to excel in this role.

CGI has been recognized in the Sunday Times Best Places to Work List 2024 and named one of the 'World’s Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching), which makes you a partner, not just an employee. We are committed to fostering an inclusive environment and building a diverse community of tech talent. We encourage everyone to pursue a career in our sector, including those from the Armed Forces, and we are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. When you join us, you'll be part of a friendly, open community of experts. We will provide you with the training and support needed to take your career to new heights.

All applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (SC) level.

This role is based onsite in Crewe and you will be working on a shift pattern (detailed below):
2 days of 7am - 7pm
2 nights of 7pm - 7am
Followed by 4 days off.

Your future duties and responsibilities:

You will undertake all aspects of support and administration of multiple storages and backup infrastructures, delivering business critical services to a wide range of clients.

You will also cover a number of Data Centre activities including:
• Device install/decommission
• Asset Management
• Capacity Planning
• Environmental monitoring, DC Tooling and Auditing, Daily Visual Checks
• Housekeeping activities, procurement, admin
• Access Approval
• Supervision and management of third parties
• Change/Incident management
• Point of contact for P1/P2 Incidents.

Required qualifications to be successful in this role:

• Quick Learner and Self Motivated
• Excellent Communication
• Team Player
• Ability to manage changing priorities and busy workload
• Ability to work around problems in a logical manner
• A proven track record of working in an IT support environment, troubleshooting technical problems and working to Service Level Agreements.

Desirable Skills
• SAN & Backup - Basic working knowledge of major components and concepts.
• Competent in use of Microsoft Office Products
• IT Hardware background or experience
• Experience in call management

Skills:

·  IT Service Management
·  ServiceNow
·  Storage

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.