Site Reliability Engineer (SRE) - II

Job description

Position Description:

This position requires someone to be in an office work setting in Columbus, OH.

As a Site Reliability Engineer (SRE) Level II, you will play a key role in maintaining the availability, scalability, and performance of critical infrastructure and services. You will be responsible for building and automating solutions that enhance system reliability and support continuous delivery. In this role, you will handle more complex operational tasks and incidents, provide mentorship to junior SREs, and collaborate with development teams to ensure systems are designed for reliability from the ground up.

Your future duties and responsibilities:

Incident Management:
.    Lead troubleshooting efforts for high-impact production issues, providing detailed root cause analysis (RCA) and preventative measures.
.    Participate in on-call rotations, acting as an escalation point for Level 1 SREs during major incidents.
Automation & Infrastructure as Code (IaC): 
.    Develop and maintain automation scripts and infrastructure using tools like Terraform, Ansible, or CloudFormation.
.    Implement automation solutions to eliminate manual tasks and improve system reliability, scalability, and performance.
Performance & Scalability: 
.    Analyze system performance and recommend optimizations for scalability and reliability.
.    Support capacity planning efforts by monitoring system metrics, traffic
.    patterns, and usage trends to predict future resource needs.
System Design & Architecture: 
.    Collaborate with software engineering teams to influence the design of new services and applications, ensuring they are scalable, reliable, and resilient from the start.
.    Contribute to architectural decisions, ensuring alignment with best practices in fault tolerance, redundancy, and recovery.
Monitoring & Observability: 
.    Build and maintain robust monitoring, alerting, and observability solutions to proactively detect and resolve issues before they impact end users.
.    Optimize existing monitoring tools (e.g., Prometheus, Grafana, Datadog, Dynatrace) and build custom dashboards for better visibility into system health.
Security & Compliance: 
.    Ensure systems and infrastructure are secure, compliant, and aligned with organizational policies and industry's best practices.
.    Assist with vulnerability management, system patching, and implement security measures to protect the integrity and availability of services.
Continuous Improvement: 
.    Lead efforts to continuously improve operational processes, tools, and workflows.
. Implement and enforce best practices in deployment, monitoring, and incident management to improve overall system reliability and reduce downtime.

Required qualifications to be successful in this role:

 .    Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
.    3 years of experience in site reliability engineering, application monitoring, systems administration, or related roles.
.    Proven track record of managing complex infrastructure, troubleshooting production issues, and optimizing system performance

Preferred Qualifications:
. Strong experience with Linux/Unix administration and proficiency in scripting (e.g., Python, Bash, Go).
.    5 years of experience in site reliability engineering, DevOps, systems administration, or related roles.
.    Experience with containerization and orchestration technologies like Docker and Kubernetes.
.    Familiarity with distributed systems and microservices architecture.
.    Excellent problem-solving and troubleshooting skills, especially in diagnosing production issues in high-scale environments.
.    Microsoft Office experience 
.    Experience working in multi-platform environment
.    Ability to balance both development and support roles
.    Experience in working on projects that involve business segments
.    Strong analytical, strong troubleshooting skills and excellent communication skills
.    Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups

Other Information:   
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $57,100.00 - $121,900.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:  
  . Competitive compensation
  . Comprehensive insurance options
  . Matching contributions through the 401(k) plan and the share purchase plan
  . Paid time off for vacation, holidays, and sick time
  . Paid parental leave
  . Learning opportunities and tuition assistance
  . Wellness and Well-being programs

Skills:

·  Kubernetes
·  Linux
·  Python
·  Unix

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.