Digital Client Executive

Job description

Nectar 360 - Digital Client Executive

Why join us

Joining Nectar360 means becoming part of a dynamic and rapidly expanding organisation at the forefront of loyalty, insights, and media services. As the owner and operator of Nectar, the UK's largest loyalty program, we have a unique opportunity to help some of the country's leading brands build impactful relationships with their customers. With our data-driven media offerings and powerful insights, we connect brands to their target audience, creating impactful and relevant customer experiences. By joining our team, you will be at the forefront of digital innovation, working alongside talented professionals and playing a key role in driving significant profit growth. With a commitment to outstanding customer service, exceptional organisational skills, and a passion for making a difference, you can thrive in this environment and contribute to our ongoing success.

What you'll do

As part of the Nectar360 Commercial team, your role will involve supporting the growth of the Digital Trading Platform and driving profit growth from Nectar360's data-driven media offering. You will provide exceptional customer service to internal Client Services and Digital teams, maintaining financial trackers, ensuring accurate invoicing, and resolving any issues that arise. Building effective relationships and delivering an outstanding service experience will be key, as you support the Digital Media team in meeting revenue targets, responding to briefs, pitching the Nectar360 offering, and growing client accounts. Additionally, you will stay updated on industry trends and undergo training to enhance your understanding of Nectar360's digital services and the broader digital landscape. Through your proactive approach, strong presentation skills, and ability to collaborate effectively, you will contribute to the success and credibility of the digital team across the organisation.

Who you are

You are a highly organised and customer-focused professional, dedicated to delivering exceptional service and driving revenue growth through our data-driven media offering. Your role is vital in maintaining financial accuracy, managing client relationships, resolving issues, and continuously improving processes to optimise efficiency. With a strong understanding of our digital services and the wider digital landscape, you confidently present our offerings to agencies and clients, pitch our solutions, and nurture accounts to meet revenue targets. Your collaborative nature, proactive mindset, and ability to think creatively contribute to fostering positive change and building strong relationships with internal and external stakeholders. By demonstrating accountability, professionalism, and consistency in your work, you enhance the credibility and impact of the digital team across the organisation.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
 
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 5% of salary (which may vary for Nectar360), depending on how we perform.  
 
 Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
 
 Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. 
 
 Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Please note, due to the volume of applications we receive, our roles may close early.