JUNIOR CLAIMS HANDLER

Job description

You will manage the investigation and reserving of multi-lines claims, maintaining accurate claims records and ensuring operational excellence as well as relationship management and claims handling.

KEY RESPONSIBILITIES

•            Thorough investigations and reserving of claims, with accurate maintenance of claims records administration systems for designated accounts.

•            Development and maintenance of strong relationships with key brokers, clients, and other stakeholders, including third-party adjusters, and encouragement of collaboration across functional areas involved in the claims handling process.

•            Resolution of claims with effective, service-oriented solutions, evaluation of coverage issues, determination of appropriate reserving levels, within the authority level provided.

•            Strict collaboration with the international claims network providing timely information and updates on potential high exposure claims

KEY REQUIREMENTS/SKILLS/EXPERIENCE

•            Master’s Degree in Law

•            Attitude in interacting with multiple stakeholders in different locations

•            Good level in communication, both verbal and written, with the ability to build and maintain  relationships with clients, brokers, and other stakeholders

•            Ability to work both as a team and as an individual

•            Good attitude in learning from the experience

•            Good attitude in facing new situations/challenges

•            Ability to understand processes and procedures

•            Good analytical skills and attention to detail/problem solving

•            Deep knowledge of the Microsoft Office Tools

•            Fluent in Italian and English, written and spoken

72605 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Commercial | Full-Time | Permanent