IT Support

Job description

Key Responsibilities:

•Defining and implementing a globally consistent & cost effective IT infrastructure & workplace strategy

•Maintain proper IT demand management processes in accordance with global function, foster transparency on IT costs continuously focusing on reducing IT costs

•Accountable to ensure all relevant IT security practices and protocols and maintained for AZ Services Portugal in line with global, local and customer specific requirements

•Challenging and improving workplace services supporting business with efficient cost utilization, and enhancing end customer experience.

•Identify and Drive technology changes from POC to rollout in line with global processes

•Define and govern IT Asset management processes for Az Services Portugal

•Ongoing management of IT Infrastructure and workplace services to enable simplicity, service cost, performance, and risk transparency

•Represent Allianz Services Portugal in relevant group level forums

•Contribute to management and optimization of digital assets to satisfy internal financial targets

•Support monthly IT cost tracking

Implement and Support local CIO governance e.g. ITSB, Demand Management, etc.

 

Experience and preferences:

•3-5 years of experience in IT projects, IT support, or a similar role within a corporate IT environment (operating in an international and large organization would be advantageous).

•Highly motivated, dynamic, and self-driven individual.

•Ability to remain composed and resilient in challenging situations

•Reliability in handling confidential information and conversations

•Comfortable working in a dynamic environment and handling ad-hoc requests.

•Strong organizational skills with the ability to multitask effectively.

•Solid interpersonal skills, capable of building relationships with peers and other departments, and the ability to motivate and influence key stakeholders to drive change.

•Previous experience with Allianz IT systems is desirable.

•ITIL Foundation certification is desired.

•Familiarity with Agile methodology.

•Knowledge of project management.

•Willingness to travel is advantageous.

•Fluent in English.

69499 | IT & Tech Engineering | Professional | Allianz SE | Full-Time | Permanent
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Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.