Executive/ Senior Executive, Claims (Reimbursement) - Allianz - Kuala Lumpur

Job description

Do you seek new opportunities to gain knowledge?

This role is to process and review all medical/health Guarantee Letter within specified authority limit and ensures that payments are made within the turnaround time (TAT).

You'll be responsible for:

To assess and process all health/ medical claim for reimbursement in line with policy guidelines within authority limit
Responsible for the day-to-day operations for guarantee facilities (hospital admission and discharge)
To be responsible for claim settlement and ensure payments are process within the agreed turnaround time and service standard
To support Helpline team with enquiries pertaining to medical reimbursement
To response to customer’s enquiries on claim reimbursement matters in a timely manner
Assume the responsibilities of other team members as and when requires
Participate in project initiatives to improve efficiency and productivity of the department
Familiarity with using ChatGPT for automating routine tasks and enhancing productivity

Important to your success:

Diploma/ Degree in any medical or health science related field of study
Fresh graduate or Candidate with 2 - 3 years’ working experience in healthcare related industry; knowledge in medical/ health claims
Possess good communication skill and good command of spoken and written English and Bahasa Malaysia
Meticulous and attention to details
Able to work independently in a fast-paced environment
Result-oriented with sense of urgency towards True Customer Centricity
Demonstrates ability to work as a team to deliver Allianz’s enhanced customer experience journey
Applicants must be willing to work in KL Sentral

Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

Offers “Allianz”

Job description