Entertainment Account Technician II

Job description

KEY RESPONSIBILITIES

Entry of property and/or casualty quotes, issues, certificates, endorsements, service requests, inquiries, certificates, etc. for Commercial Entertainment business;

Compute rates and premiums for new and renewal business;

Gathers and organizes specified information and reports to assist in the underwriting decisions;

Processing quality, timeliness and file maintenance;

Order reports for New Business, Renewals and Endorsements (e.g., MVR’s, Property Rates) as needed;

Assume ownership of customer concerns and feedback until the resolution is successfully accomplished; and

Understand work unit business processes and procedures and make recommendations for improvement.

KEY REQUIREMENTS/SKILLS/EXPERIENCE

Advanced understanding of policy administration life cycle, including information collection, policy issuance, premium bookings, credit control, and cancellation;

Demonstrated skills to comprehend processing guidelines;

Analytical skills to identify, gather and organize information;

Customer-oriented attitude with strong customer service skills to resolve inquiries quickly and efficiently;

Strong verbal and written communication skills;

Demonstrated initiative to complete assignments and achieve targeted results;

Ability to work in a team environment to support overall profitability initiatives;

Solid organizational skills including time management, prioritization and attention to detail;

Ability to multi-task and work in a fast-paced, results-driven, service environment

Demonstrated skills in utilizing computer equipment and software, including the Microsoft Office Suite (e.g., MS Word and Excel) and solid keyboard skills with an emphasis on accuracy;

Must possess basic math aptitude;

Ability to learn commercial business proprietary systems;

Skills to learn and understand Commercial Business processes and related databases;

Ability to prioritize competing demands while demonstrating a high degree of flexibility;

Ability to analyze data/processes to determine next steps for completeness; and

Demonstrates the ability to ask/escalate appropriate questions for clarity purposes.

Reference Code

AGCS-4337540-2

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.

Allianz Global Corporate & Specialty (AGCS) is the Allianz center for corporate and specialist risk, servicing clients worldwide across the whole spectrum of marine, aviation, corporate and industrial insurance.

At Allianz Global Corporate & Specialty we have built a team and a culture that are as innovative as our products, and we continue to grow because we help our employees to do the same. We believe that work should be rewarding, and that good work should be rewarded. We offer opportunity, and expect excellence. And we do this all with high ethical standards and a commitment to our community. If you are ready to grow, and if you want to be rewarded, Allianz Global Corporate Specialty is the place for you. Everyone is welcome to apply, regardless of gender, national origin, ethnicity or possible disability.

More information about careers at Allianz Global Corporate Specialty can be found at http://www.agcs.allianz.com/careers