Digital Travel,Expense & Analytics Manager

Job description

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.   
Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.    

 

Role Overview:

The Digital Travel Manager will oversee the strategic global rollout and project management of the digital travel and expense platform for business travel bookings and expense reimbursement. This includes ERP system integration, implementation processes, operational management, and development of future trends. The role also encompasses supplier management and the monitoring of Service Level Agreements. Additionally, the Digital Travel Manager will also be responsible for travel data analytics topic involving various data sources (e.g. travel agency data, online booking tool data, etc.) for internal reporting within the team and for reporting provided to stakeholders for their decision-making process and mitigating any identified risks. 

 

What you do:

·  Implementation of SaaS solution under consideration of Allianz IT infrastructures and required interfaces  
·  Coordinate the alignment among various suppliers engaged in the projects and manage project requests, taking into account resource availability.
·  Creation of business case in alignment with all involved project parties and different suppliers. Monitoring of the cost during the project. 
·  Standardization and harmonization of processes to reduce costs and to make use of competitive advantages for Allianz group in the area of travel- approvals, booking, on-trip services, payment, reimbursement for mobile-, online-, and offline processes.  
·  Management of global networks with contact persons and stakeholders for travel services in Allianz entities (Allianz entities, Allianz group functions) 
·  Performance Monitoring: Regularly assessing supplier performance against agreed-upon metrics and key performance indicators (KPIs) to ensure they meet expectations. 
·  Cost Management: Analysing and managing costs associated with suppliers to ensure competitive pricing and cost-effectiveness. Take care on incoming invoices and cross charging to internal costumer by end of the year.
·  Innovation and Collaboration: Encouraging suppliers to contribute to innovation and collaborate on new product development or process improvements.
·  Training and guidance for reporting tool usage: Providing guidance to stakeholders on how to use the reporting tool and how to understand the data
·  Provision of reports to stakeholders: Creation of reporting templates which can be used by stakeholders within the tool and also ad-hoc report creation upon the request of stakeholders and from the team
·  Reporting tool management/Enhancement: Regularly checking for data quality and flagging any identified issue to the providers to resolve the issue and escalation whenever needed and seeking for enhancement possibilities and raising them to the providers for improved reporting capabilities and user-friendliness
·  Reporting required for internal needs relevant for cost management/risk management: Overseeing creation and monitoring of reports required for internal uses e.g. cost overview, revenue overview, comparison of different data sources, incl. alignment with controlling team for continuous monitoring to ensure correct charging to internal customers

 

What you bring:

·  Higher education degree in a technical or business field or comparable discipline.
·  Experience in Project management for SaaS solution implementations, coordinating supplier alignment, and handling project requests with resource consideration. Capability to create and monitor business cases.
·  Familiarity with ERP system integration and understanding of IT infrastructures and required interfaces.
·  Demonstrated ability to lead and inspire project teams and working groups, driving strategic initiatives and fostering collaboration across diverse stakeholders to achieve project goals and optimize travel and expense processes.
·  Knowledge and experience in business travel industry standards, best-practices, functionalities, workflows in GDS systems, digital online booking tool systems (preferable Amadeus Cytric) as well as in operations of corporate travel agencies 
·  Analytical and problem-solving skills and affinity & strong willingness for understanding data and working with numbers
·  Genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI),
·  Effective communication skills with suppliers and customers, both written and verbal.

What we offer:

·  We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
·  We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
·  From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
·  Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach
 

 

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

 

Join us. Let's care for tomorrow.