Claims Specialist (m/f/d) at Allianz SE Reinsurance Singapore

Job description

Job Purpose/ Role
Handle a portfolio of regional reinsurance claims and ensure adjudication complies with standard AZRE procedures and guidelines. Liaise with other functions to ensure timely and accurate claims management.

 

Key responsibilities

·  Maintain accurate claims records for designated accounts, within appropriate AZRE Claims administration systems.
·  Identify loss trends.
·  Investigate and actively manage claims, including coverage determination under the relevant treaty, and evaluation of loss exposures.
·  Determine appropriate reserving levels under the relevant treaty.
·  Ensure all claims handled within authority limits, and in line with AZRE Claims Standards procedures and guidelines.
·  Refer cases outside of authority level and prepare referral documentation and materials as appropriate.
·  Support contribution of other functional areas in Claims handling process, e.g. Underwriting, CM, Reinsurance Accounting.
·  Analyze claims trend on portfolios to help CM and UW to steer the business supporting profitability
·  Help and support Functional contribution to Smart Circles, Deep Dives and Claims trend studies
·  Support key projects and topics where required.
·  Begin to develop and maintain relationships with brokers and/or clients and other relevant stakeholders (e.g. third party adjusters).
·  Report and contextualize loss information internally and externally.
·  Support external claims audit activities.

 

Key Experience / Requirements / Skills

Required Experience:

·  Basic understanding of LoB products, treaty structures, and working mechanics.
·  Evidence of relationship building with brokers at peer group level.
·  Basic understanding of legal and regulatory framework.
·  Exposure to working in complex, global matrix organization.

 

Required Education:

·  Preferably a degree in Actuarial Science, Economics, Law, or other appropriate disciplines.
·  Progress towards professional insurance qualification (e.g. CII or ANZII).

 

Technical Skills:

·  Products and Coverages: Understanding of relevant products, wordings, terms and conditions, and reinsurance coverages.
·  Analytical and conceptual skills.
·  Claims Handling: Knowledge of claims handling process from notification to settlement, and recovery.
·  Reserving, reinsurance, and coinsurance : Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance (and application thereof).
·  Litigation: Basic understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation).

 

General Skills:

·  Communication Skills: Clearly and effectively express ideas and messages verbally and/or in writing.
·  Presentation Skills: Effectively express and display thoughts and ideas visually, using various tools.
·  Analytical Skills: Ability to effectively absorb information from various sources, then analyze, study or examine data in detail, and draw appropriate conclusions.

 

Languages:

·  English
·  Local Language

 

66610 | Customer Services & Claims | Professional | Allianz Reinsurance | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.