Claims Officer with Finish
NORWAY Sales
Job description
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position.
We are ONE of the 4 Global Service Delivery Centers that Allianz Partners has around the word and we deliver back office and front office assistance and claims management services for customers or Allianz entities based in: Germany, Austria, Switzerland, Ireland, Italy, Romania or for Global Contracts.
We CARE about us as a team the same We CARE about our customers; We DARE to have fun the same we DARE to look for solutions or improvement;We CARE about nature, children, about the world the same we CARE about our own development.
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position.
We are ONE of the 4 Global Service Delivery Centers that Allianz Partners has around the word and we deliver back office and front office assistance and claims management services for customers or Allianz entities based in: Germany, Austria, Switzerland, Ireland, Italy, Romania or for Global Contracts.
We CARE about us as a team the same We CARE about our customers; We DARE to have fun the same we DARE to look for solutions or improvement; We CARE about nature, children, about the world the same we CARE about our own development.
KEY RESPONSABILITIES:
· Perform front office and back office activities (inbound and outbound calls);
· Claims Management (opening claims, analyzing information, follow up with all stakeholders for additional information-clarification up to task completion);
· Conduct examination and assessment of claims (online platform available for checking policy details);
· Communicate compensation decisions to clients;
· Payment Processing as per guidelines;
· Keep constant contact with HQ;
· Claims data maintenance in specific insurance IT Systems;
· Reporting activities, data controlling and reconciliations;
· Ensuring the other directives such as compliance, antitrust law, economics sanctions or anti-fraud
Key Requirements :
· Advanced Finnish level -minimum C1
· Advanced English level -minimum C1
· Preferable Advanced Romanian level -C1
· Experience in Service Industry - Insurance is a plus
· Excellent interpersonal and communications skills
· Customer centricity
· Attention to details
· Proven track record of working and achieving targets
· Ability to handle and analyze large amounts of information
· Proactive attitude, team spirit
· Good MS Office skills
The benefits we offer, besides our great way of living at work, are:
Foundation:
· Monthly Budget on Benefit Plaform
· Subscription to private medical services provider
· Gift tickets for Easter and Christmas
Health and Well-being:
· Additional vacation days based on seniority in AZP
· Corporate seminars
You grow:
· Local and International Career opportunities
· 4 different Volunteering Teams you can be part of
· Wide training curricula
· All you can read with LinkedIn Learning & Bookster
Attractive compensation package:
· Fixed salary compensation + performance bonus
The benefits we offer, besides our great way of living at work, are:
Foundation:
· Monthly Budget on Benefit Plaform
· Subscription to private medical services provider
· Gift tickets for Easter and Christmas
Health and Well-being:
· Additional vacation days based on seniority in AZP
· Corporate seminars
You grow:
· Local and International Career opportunities
· 4 different Volunteering Teams you can be part of
· Wide training curricula
· All you can read with LinkedIn Learning & Bookster
Attractive compensation package:
· Fixed salary compensation + performance bonus
As a Claims Officer with Finish, you will have the opportunity to work in a dynamic environment where your language skills will be highly valued. You will play a crucial role in ensuring that our Finnish-speaking clients receive top-notch service and support throughout the claims process.
We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development within the company.
If you are a dedicated individual with a passion for customer service and a strong command of the Finnish language, we would love to hear from you.