JD ROO Quality Control Officer

Job description

Job Description:

Quality Review

· 
Conduct thorough and systematic reviews of completed RO  and ACD to ensure accuracy of information, and adherence to established company user guide and procedures

· 
Investigate root causes of non Quality and facilitate corrective and preventive measures.

· 
Verify data entry, documentation, and compliance with service- level agreements, warranty terms, and specific requirements.

· 
Identify document errors and inconsistencies in repair orders and related documentation.

· 
Conduct rigorous, systematic, and independent reviews of all aircraft configuration desk (ACD) for all ACD creators and modifications within the AMASIS system, ensuring absolute accuracy, completeness, and adherence to process user guide

· 
Raised Non Quality RO and ACD to respective stakeholders.

· 
Monitor corrective and preventive actions to prevent recurrence of issues.

ROO Quality Team

· 
Contribute to the vision and mission for ROO quality control

· 
Contribute to the long term strategy of ROO quality control

· 
Contribute to develop and simplify the quality process.

· 
Work on automation quality

Reporting & Analysis:

· 
Develop and maintain accurate records of quality control checks, audit results, and Non Quality (NQ) rates.

· 
Generate regular reports on quality metrics, highlighting areas of strength and areas requiring improvement.

· 
Communicate with the leadership team on the current Quality issues.

· 
Analyze data to identify root causes of quality issues and provide recommendations for systemic improvements.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Customer Services Sdn Bhd

Employment Type:
Permanent

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Experience Level:
Professional

Job Family:
Customer Account and Service Management

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.