Business Resolution Manager

Job description

Job Description:

Do you want to become the go-to person for a variety of product and program management topics throughout an organization? Are you a strong communicator with a passion for connecting the right stakeholders in a multinational company?

The position will be located in Kastrup, Denmark.

What the job is …

As the Business Resolution Manager you are part of a dedicated team that drives problem solving across the organization. We help manage challenging cross functional initiatives to craft inventive solutions which our customers appreciate. The Business Resolution Management team offers you exposure to a wide range of functions within Satair to build your curiosity and passion for aerospace. 

We’re a multinational team with members in Washington DC, Atlanta, and Copenhagen, which makes for a fun, and diverse work environment. We represent a wide variety of backgrounds and expertise uniquely positioning the team to manage a massive range of topics. With a quickly growing business scope we are adding a new member, and would love to bring a unique skill set on this engaged team! 

Job Responsibilities:

· 
Manage technical and commercial data availability ensuring smooth parts supply management

· 
Investigate and correct part configuration discrepancies

· 
Troubleshoot everything around part numbers or orders, such as understanding supplier or data issues and driving adoption

· 
Be a trusted advisor to different stakeholders across the company in Support, Program Management, Product Management, Sourcing, Planning, Supply Management, Quality and Master Data to immediately support technical and operational topics

· 
Facilitate in identification and escalation of operational challenges through proper channels

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Be reactive and proactive in supporting operational teams to drive functional, sometimes out-of-the-box solutions that directly support customer satisfaction

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Be an active escalation point for functional topics and iron out bottlenecks that prevent smooth operations of the functions

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Ensure ongoing satisfaction to incrementally deliver resolutions to technical and operational issues

· 
Build working relationships with functional teams to better understand issues

· 
Establish a personal link between our team and the operational functions at your site as a representative of the Business Resolution Management team

· 
Be willing to ask challenging and pointed questions to push the status quo 

What you offer:

· 
Excellent commercial skills and understanding of commercial aviation aftermarket supply chain (3+ years of commercial business experience)

· 
Advanced level analytic skills (ability to see the big picture) and data analytics

· 
Excellent stakeholder skills.

· 
Excellent communication skills both written and verbal.

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Versatility to be a Product Manager and also to be a Project Manager

· 
3+ years of experience in product management, sales/customer service, supply chain management, or logistics (preferably in the aviation industry).

· 
Advanced skills in Google Workspace. Prior knowledge of SAP or other ERP systems is a plus.

· 
Excellent communication skills in English with other languages being a plus 

Education:

· 
A Bachelor's degree in Economics, Marketing, Engineering or Aerospace or an equivalent combination of education and experience. Master's degree preferred.

Travel Required:

· 
Able to travel internationally up to approximately 10% of the time

What does your next challenge look like?

At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe.

We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan.

In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.

Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures.

If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation.

If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany !

Come on board and join us at Satair, an Airbus Services Company!

About SATAIR

Satair is an Airbus Services company offering first-class material management solutions in the aviation aftermarket industry. We take pride in delivering an excellent customer experience around the clock, driving innovation, and contributing to aviation’s digital and sustainable transformation. 

With our global functional organisation spanning 11 sites and locations worldwide, and a team of over 1,900 people supporting a $3.3 billion turnover, you will be part of a truly global company that continues to grow year after year.

Welcome to the Satair family!

If you want to know more about our business, have a closer look at our website www.SATAIR.com or check out our SATAIR Youtube Channel at www.youtube.com/sataircompany !

 

What do we offer at SATAIR?

At SATAIR, you will find much more than a job - we offer you the possibility of growing both your personal and professional capacities in a fun, supportive and informal working environment, where you will be encouraged to engage, share knowledge and ideas.

SATAIR is committed to achieving workforce diversity and creating an inclusive working environment. We love to bring in people with different backgrounds and experiences as we believe it enhances our performance immensely! 

Here is a selection of some of the benefits we offer our employees in Copenhagen: 

· 
Competitive remuneration, including short term incentive bonus on all levels

· 
Work/life balance: hybrid working, flex time, maternity/paternity/parental leave, 29 days of holiday + senior and flex days

· 
Personal development: personalized development plans, large portfolio of learning solutions and many internal mobility opportunities, both locally and globally 

· 
Health and well-being: Health insurance, in-house canteen with many healthy options

 

Come on board and join us at Satair, an Airbus Services Company

Please send us your application as soon as possible to get the opportunity to become part of an exceptional global team!

We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

 

When applying for the position, you accept our data privacy statement:  http://www.SATAIR.com/privacy

Satair is an Airbus Services company offering first-class material management solutions in the aviation aftermarket industry. We take pride in delivering an excellent customer experience around the clock, driving innovation, and contributing to aviation’s digital and sustainable transformation. 

With our global functional organisation spanning 11 sites and locations worldwide, and a team of over 1,900 people supporting a $3.3 billion turnover, you will be part of a truly global company that continues to grow year after year.

Welcome to the Satair family!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Satair A/S

Contract Type:
Permanent

Experience Level:
Entry Level

Job Family:
Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.