Out of Education Tracking Officer

Job description

Client

Local Authority in Croydon

Job Title

Out of Education Tracking Officer

Pay Rate

£16.25 an hour PAYE

Hours

28 Hours a week(10AM-5PM)

Duration

12 Month Contract, Role likely to start in January 2025

Location

Hybrid working pattern: x2 days in the Croydon office (1 of which is the Service day - Wednesdays) + 1 other. Rest of the week work from home.

Description

Duties / responsibilities
* Make direct contact with school leavers and / or their parents / carers to establish their current employment, education or training activity.
* Where necessary, liaise with other services (including other LAs) and organisations to exchange information about school leavers and ensure relevant support.
* Deliver the work plan, making best use of available resources.
* Undertake accurate, timely recording using digital caseload management system to meet Department for Education statutory requirements.
* Maintain relationships with other professionals to improve outcomes for 16-18 year olds.
* Consistently apply relevant policies and procedures including safeguarding, health & safety and equality & diversity to ensure a compliant service.
* Undertake any other duties in order to meet service and organisational objectives following consultation with line or team manager.

Key relationships
* External: school leavers, parents, carers, employers, education and training providers and community organisations.
* Internal: Croydon Council staff

Who we are looking for
Experience
* Previous experience of NEET tracking work (desirable).
* Demonstrable experience of partnership working.
* Demonstrable experience of engaging / working with school leavers.
* Demonstrable experience of extensive phone-based work (essential).
* Demonstrable experience of professional communication through verbal and written means.

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