Customer Service Administrator

Job description

Customer Service Administrator - Thetford - £26-30k (DOE)

We are currently recruiting for a Customer Service Administrator on behalf of our client based in Thetford!

This role is pivotal in the day to day operations of the business, you will need to be confident and professional in delivery 1st class service to customers and logistics companies!

Salary: £26-30k (DOE)

Hours: 08:30am-16:30pm (Mon-Fri)

Job Responsibilities:

·  Process customer orders, debits, and credits, and ensure stock availability.

·  Respond to customer inquiries via phone or email, ensuring timely resolution of any issues.

·  Work with internal departments like Sales, Planning and Production to ensure successful delivery of projects to clients.

·  Keep customers informed on progress of orders.

·  Liaise with Logistics companies to facilitate the delivery of orders, completing all associated paperwork.

What are we looking for?

·  Excellent telephone manner, with great communication skills.

·  Able to work as part of a team to meet strict deadlines.

·  Brilliant computer skills.

·  Previous experience working within logistics would be desirable but not essential.

·  Positive and enthusiastic character.

If you are interested in this role, or know of someone that may be interested, please respond to this with a copy of an up to date CV for more information. Alternatively you can reach us on 01284732440!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.