Customer Banking Administrator

Job description

Location: Hove

Contract Type: Temporary

Start Date: ASAP

Working Pattern: Full-time, Monday to Friday 09:00am - 17:00pm

Pay Rate: £13.49 per hour

Hybrid Working: 2 days per week in office (initial 2-3 month training period is 100% office based)

About the Opportunity:

Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you!

This is an exciting opportunity for a dedicated individual to join the Private Banking Team, where you'll play an integral role in successfully enabling the operation to be a high performing team.

The nature of this role to provide an enhanced service to our Private Banking clients, ensuring that complex and high-value transactions are carried out quickly and smoothly on behalf of our customers.

Key Responsibilities:

·  Handle a range of financial transactions and inquiries professionally and efficiently, primarily through email communication.

·  Effectively manage caseloads, ensuring timely completion of tasks while maintaining a high level of accuracy.

·  Prioritise workload effectively, ensuring that customer queries and concerns are addressed promptly.

·  Deliver an elevated level of service to clients, exceeding their expectations and building long-term professional relationships.

About our client:

Our client's focus is to ensure inclusivity and build an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.

Requirements:

·  Demonstrated ability to work with a high level of attention to detail, ensuring accuracy and precision in all tasks performed.

·  Experience in an Administrative role

·  Proficient IT skills

·  Capable of handling complex queries effectively, providing comprehensive solutions to meet client needs.

·  Exceptional customer service skills, with the ability to maintain a professional and helpful demeanour at all times.

·  Strong communication and interpersonal skills, enabling effective collaboration with clients and colleagues.

Benefits:

·  Hybrid working after training period

·  Location close to public transport links

·  Free onsite parking

·  Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel.

·  First-class support and training for all colleagues

·  Opportunity for growth within the company

·  Wellbeing Support through dedicated Apps and Employee Assistance Programme

·  Holiday allowance

·  Weekly pay

At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.

We are disability confident and can make reasonable adjustments to our recruitment processes upon request.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy