Waiter

Job description

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

Join our dynamic team as a Waiter in the vibrant city of Dubai, United Arab Emirates! We're seeking an enthusiastic and customer-focused individual to provide exceptional dining experiences to our guests. As a key member of our food and beverage team, you'll play a crucial role in ensuring customer satisfaction and maintaining our high standards of service.

·  Greet and seat guests in a friendly and professional manner
·  Present menus, make recommendations, and answer questions about menu items, specials, and beverages
·  Take accurate food and drink orders using our point-of-sale system
·  Communicate orders to the kitchen staff and bar team efficiently
·  Serve food and beverages in a timely and professional manner
·  Ensure tables are set up correctly and the dining area is clean and organized
·  Process payments and handle cash and credit transactions accurately
·  Anticipate guest needs and respond promptly to requests
·  Collaborate with kitchen and bar staff to ensure smooth service delivery
·  Maintain knowledge of menu items, specials, and any changes in offerings
·  Adhere to all food safety, sanitation, and hygiene standards
·  Assist in side work duties such as restocking supplies and cleaning assigned areas

Qualifications

·  Minimum of 1 year experience as a Waiter in a reputable hotel or restaurant
·  Strong food and beverage product knowledge
·  Excellent interpersonal and problem-solving skills
·  Ability to work efficiently in a fast-paced, high-pressure environment
·  Proven track record of working collaboratively within a team
·  Outstanding communication skills in English; additional languages are a plus
·  Physical stamina to stand, walk, and carry trays for extended periods
·  Basic math skills for handling bills and payments accurately
·  Thorough understanding of food safety and hygiene standards
·  Flexible schedule with availability to work evenings, weekends, and holidays
·  Detail-oriented with a keen eye for maintaining a clean and organized dining area
·  Customer-focused mindset with a passion for delivering exceptional service
·  Food handling certification is preferred but not required
·  Familiarity with point-of-sale systems is advantageous