Spa Receptionist

Job description

Company Description

The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city. 

What is in it for you?

·  Employee benefit card offering discounted rates in Accor worldwide
·  Learning programs through our Academies and the opportunity to earn qualifications while you work
·  Opportunity to develop your talent and grow within your property and across the world
·  Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

Job Description

Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:

·  Consistently offer professional, friendly and engaging service
·  Welcome guests to the Spa and ensure they have a safe and enjoyable experience
·  Ensure all guests are registered prior to using the fitness facility
·  Ensure all guests are aware of the guidelines regarding the use of the facility
·  Maintain cleanliness of all types of equipment, public and service areas
·  Ensure guest members are aware of all programs and activities available
·  Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets
·  Provide guests with all information regarding the fitness facility and its offerings
·  Provide all administrative duties as required
·  Assist in promoting the facility and organizing special events as required
·  Report any equipment that needs servicing
·  Provide a high level of guest satisfaction through effective communication
·  Follow departmental policies and procedures
·  Follow all safety and sanitation policies
·  Other duties as assigned

Qualifications

·  Previous Spa or Hospitality experience preferred
·  CPR and First Aid certification preferred
·  Excellent communication and organizational skills
·  Strong interpersonal and problem-solving abilities
·  Highly responsible & reliable
·  Ability to focus attention on guest needs, remaining calm and courteous at all times
·  Arabic speaker preferred

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world; dare to challenge the status quo! # BELIMITLESS