Spa Guest Relation - DAILY WORKER

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

ABOUT THE ROL E

•Personally welcome and escort all guests of Arkipela

•Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action

•To ensure that all guests are provided with concise information concerning the services and facilities provided at Arkipela Spa

Qualifications

YOUR SKILLS & EXPERIENCES

•Excellent guest service and communication skills.

•Well-groomed, professional, and passionate about wellness and hospitality.

•Flexible to work on weekends and shifts as required.

Additional Information

WHY WORK FOR ACCOR

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.