Social Media Coordinator

Job description

Company Description

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10 minute drive from Dubai International Airport.

Job Description

Social Media Coordinator

As a Social Media Coordinator, you will be responsible for generating content for public awareness and the consistent growth of organic social media channels for the hotel and its management.

What is in it for you:

·  Employee benefit card offering discounted rates in Accor worldwide
·  Learning programs through our Academies and the opportunity to earn qualifications while you work
·  Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities.

What you will be doing:

·  Social media channels –
·  Responsible for all the social media channels for the hotel including but not limited to — Instagram, Facebook, TikTok, LinkedIn, YouTube, Google, X
·  Proactively creating content while managing the scheduling for the different channels for result-oriented outcome.
·  Drive optimal scheduling of (2 to 3 social media static posts or reels per week and 1 to 2 stories per day (including reposts)
·  Ensure a high-quality, theme based outlook for the social media channels
·  Include relevant greeting and celebrations on social media
·  Use UTM to track customer journey and strategically place links to prompt conversions
·  Perform research on current benchmark trends and audience preferences
·  Responsible for influencer management and maintaining hotel’s imagery expectations.
·  Understand and read channel insights and be extract reports on channel performances
·  Accountable for maintaining the integrity of Accor, Swissotel and Swissotel Al Ghurair brand, the position is responsible for all its social media identity.
·  Content creation and management –
·  Independently plan, schedule and manage photoshoot, video shoot and reels as per the hotel’s social media strategy.
·  Design relevant mood boards for the in-house content creation projects.
·  Work hands-on with designing tools (like Canva, Adobe) to create content adhering to the brand and hotel needs.
·  Understand and perform basics of photo and video editing
·  Responsible for relevant platforms linked on social media e.g. Linktree
·  Manage content for the hotel for on-ground assets e.g. – online menus, digital screens, and hotel chat bot — including planning and managing partner content visibility
·  Departmental accounting –
·  Manage and track accounting responsibilities for the department including, but not limited to purchasing requests, accounting and ledgering.
·  Behavioral expectations –
·  Clearly understand and align oneself with the brand standards of the hospitality industry and Swissotel Al Ghurair’s culture — and maintain a professional, engaging and friendly approach towards colleagues and guests.
·  Collaborate with the marketing team and other departments towards business expectations and objectives as per the established media plans.
·  Adhere to the culture of Swissotel Al Ghurair and manage interpersonal relationships with the team.

Qualifications

·  Experience in Hospitality Industry is will be an added advantage
·  Strong knowledge of branding, identity, typography and photography.
·  Excellent attention to detail, project and time management skills
·  Ability to multi-task, innovation, and creativity.
·  Positive attitude and good communication skills

Additional Information

Visa requirements:

Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #HOSPITALITYISAWORKOFHEART