Sales & Reservations coordinator

Job description

Company Description

Please apply via our vacancy website:   www.careersatmovenpickhotel.nl

Proud to present
Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. ‘Enjoying life to the fullest.’ That is our mantra for our guests, but also for you as an employee.

You start every working day together with national and international colleagues in our beautiful 4-star hotel located in The Hague. The team consists of young colleagues who are collegial and friendly towards each other. Despite the different nationalities, we can definitely speak of a close group of colleagues. You will work in a hotel with 72 rooms, a restaurant, coffee & wine lounge and 3 meeting rooms.  

Job Description

You have experience within Sales and Reservations department, a passion for the hotel industry and you are results oriented. As Sales & Reservations coordinator you will have the freedom to make your own mark and have full ownership. Our renowned hotel, located in the heart of The Hague, is known for its luxurious accommodation, excellent service, and welcoming atmosphere. As part of our team, you will have the opportunity to contribute to the growth and success of our hotel, while providing an unforgettable experience to our guests. Are you driven to grow the revenue of our hotel? Then we invite you to apply for this challenging position!  At Mövenpick we make moments, do you?

Be limitless
Maintaining corporate / leisure individuals and groups, and MICE segments within Mövenpick Hotel The Hague. That is what you take care of! You do this by helping the Sales Manager. Everything to give the customer the best possible image of Mövenpick and to ensure more bookings by customers. There are no limits to your abilities.  In addition, you will be:

·  focused on achieving your revenue targets by maintaining and expanding sales;
·  busy with the completion of annual contracts;
·  keeping track of your sales activities in the CRM system;
·  responsible for all back-office activities.

Proud to present
Mövenpick Hotel The Hague is proud of the impressive quality scores we have achieved in guest reviews. Our dedication to exceptional service, luxurious amenities and an impeccable guest experience has resulted in consistently high ratings from our valued guests.

What makes the hotel unique?

·  Excellent Guest Reviews:  Our guests appreciate the exceptional service, hospitality and attention to detail we provide. We regularly receive good reviews about the overall experience and the friendliness of our staff.
·  Luxe facilities:  The hotel offers luxurious and comfortable rooms, culinary delights in our restaurant "by NOA" and an array of amenities, such as a gym and meeting facilities, that exceed our guests' expectations.
·  Great location:  Mövenpick Hotel The Hague is strategically located in the center of The Hague, close to important attractions, business centers and public transportation, which is an added bonus for our guests.
·  Commitment to sustainability:  As part of the Mövenpick Group, we are committed to sustainability and environmental responsibility, which is reflected in our business practices and our certification with Green Globe.

In short: we have it all.

“My philosophy is based on delivering extraordinary experiences to our guests. In an industry that is constantly evolving, we embrace a flexible approach to respond quickly to our guests' needs and ever-changing market dynamics. Together we strive for innovation and continuous improvement, ensuring Mövenpick Hotel The Hague not only meets but exceeds what our guests expect. Join our team and experience the energy of a work environment where together we embrace "agile principles" and raise the bar in the world of hospitality."  –  General Manager Mövenpick Hotel The Hague

Don’t work. Do what you love instead
You are responsible for developing and implementing sales strategies to increase revenue and occupancy together with our Sales Manager. You have a crucial role in further expanding our commercial successes and maintaining the high-quality standards that Mövenpick Hotel The Hague stands for. You have a bubbly personality with enthusiasm and drive. You don't just talk about action; you also dare to take the necessary steps. You enjoy working within a team and take ownership, using your persuasive skills to inspire others with your enthusiasm. You're not afraid to move forward, take responsibility, and have a natural talent for networking. Market research and analytical thinking? That's a plus, because we appreciate people who not only see opportunities but also know how to seize them.  You must have:

·  minimum of 3 years of experience as a Sales & reservations coordinator;
·  fluent written and spoken knowledge of the English and Dutch language;
·  proven track record in achieving sales goals excellent communication and negotiation skills;
·  knowledge of the local market (The Hague);
·  good skils regarding stress resistance and you are result oriented;
·  an HBO/WO degree in hotel management or a relevant field.

We offer
Of course, we want you to have an optimal experience at Mövenpick. That’s why we are offering:

·  a monthly gross salary of between €2.298 and €2.858 in accordance with scale 5 of the Collective Labour Agreement for the Dutch hospitality and catering industry;
·  a contract of 38 hours per week;
·  25 leave days and time off for any overtime; 
·  extra day off during your birthday month;
·  a travel allowance up to €200 per month, on the basis of the actual number of kilometres;
·  a night-shift allowance of 10%;
·  pension contributions with the Horeca & Catering pension fund;
·  national and international opportunities for growth and (cross) training opportunities;
·  laundry service and meals;
·  discounts on rooms, food and drink at Mövenpick Hotels & Resorts, Accor & HR-Group hotels;
·  enjoy an overnight stay with dinner and breakfast in the hotel where you work at with feel like a guest Mövenpick Experience;
·  sport facilities in the hotel;
·  recruitment bonus for a new colleague;
·  various staff outings.

This is the right time to say YES!
You see it as a challenge to put a smile on the face of all guests visiting our hotel? Then do not hesitate any longer: send us your motivation letter and CV, or if you have any questions, you can contact the HR Office via hotel.netherlands.hr@movenpick.com or by phone at +31 (0)20 519 1222.

If it is a match, you will be interviewed by the Sales Manager and the General Manager. Are you ready?