Sales Manager – Groups

Job description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

·  Meet the sales objectives on a monthly, quarterly and yearly basis.
·  Solicit groups and banquet business through action plan preparation and execution.
·  Establish quotes based on group pricing strategy, confirming by written contracts.
·  Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms.
·  Maintain accounts, contact, activity and business details within Anais.
·  Work closely with the Catering & Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied.
·  Prepare weekly, monthly, quarterly and annual reports, as required.
·  Balance operational, administrative and heartists needs.
·  Follow departmental policies and procedures.

Qualifications

·  Previous 5-star hotel sales experience is required.
·  Established contacts with local DMC’s & corporate accounts required. Experience with international groups a plus.
·  Computer literate in Microsoft Window applications and/or relevant computer applications required.
·  University/College degree in a related discipline preferred.
·  Excellent communication skills, both written and verbal required.
·  Strong interpersonal and problem-solving abilities.
·  Highly accountable and reliable.
·  Ability to focus attention on guest needs, remaining calm and courteous at all times.