Sales Executive

Job description

Company Description

"Why work for Accor?

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

Job Scope & Objectives:

Under the general guidance and supervision of Director of Sales and with assistance of the Sales Manager implements all sales activities in meeting, incentives, conferences and exhibitions, accomplishes goals & targets in the Sales Plan by the Director of Sales. Work closely with Meetings & Events, Food & Beverage to drive Meetings & Event Sales.

Main Responsibilities:

·  To solicit and serve local/international corporate accounts as per assigned portfolio.
·  To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment).
·  Initiates sales calls to optimize banquet and meetings revenues.
·  To be totally familiar with hotel products, rates, and promotions at all times.
·  Maintain up to date understanding of hotel and company products and rates and involvement in cross selling of these when required.
·  Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
·  Provide ongoing market intelligence by monitoring business sources and segments.
·  To maintain a high level of exposure for the hotel through direct sales, telephone, written communications.
·   To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
·  To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
·  Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and employees.
·  To attend major events in the hotel & city as requested by Department Head.
·  To closely coordinate and communicate with Director of Sales, meetings & Events and Sales Team with regards to accounts/markets that are serviced by them.
·  To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts’ managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.
·  To ensure that the response to any business request is actioned within 24 hours.
·  To promote and produces sales leads for other Accor Hotels outside of coverage area.
·  To perform all duties and responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve overall objectives.
·  To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
·  Closely monitor accounts revenue and business production of own corporate portfolio and of any assigned Sales Executives, to maximize up selling opportunities, to review direct competition and conduct regular research.
·  To provide feedback to the Director of Sales on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
·  To disseminate sales related information to other departments as appropriate.
·  To ensure that Accor's Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.

Qualifications

Skills and Qualifications:

·  Minimum of 2 years’ experience in a sales position, preferably at 4 or 5 stars hotel.
·  Bachelor's Degree/Diploma in Hotel Management / Business Administration.
·  Strong knowledge of Microsoft Office.
·  Systems knowledge - Opera.
·  Understands the local culture with work experience in the region.
·  Good communication skills.
·  Fluence in other language is an advantage

Additional Information

Your team and working environment:

The Mövenpick Ambassador Hotel Accra is a modern 5 Star hotel in Ghana with 260 rooms and a commercial center, set in an urban oasis within the City Center Business District.

We are currently seeking a Passionate, results-oriented Professional to fill the position of a Sales Executive. Just be genuine, human, warm and take steps to do the ordinary in an extraordinary way.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you in your journey with us.

Why work for Accor?

With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.