Sales Coordinator

Job description

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

Job Description

The Sales Coordinator – provides administrative, organizational, and sales support to the Sales team at SO/ Ras Al Khaimah. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives.

Key Responsibilities

Sales Support

·  Assist the Director of Sales and Sales Managers in managing accounts within the markets.
·  Prepare proposals, contracts, and official correspondence for clients and partners.
·  Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.

Coordination & Administration

·  Coordinate site inspections, familiarization trips, and client visits for partners.
·  Act as a liaison between the Sales team and hotels to ensure effective communication and smooth workflow.
·  Support the preparation of presentations, reports, and market analyses.
·  Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.

Client Interaction

·  Respond promptly to client inquiries, requests for information, and general correspondence.
·  Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the region.
·  Follow up on pending proposals, contracts, and payments to ensure timely closure.

Sales Activities

·  Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the markets.
·  Support promotional campaigns and marketing initiatives targeted at the region.
·  Track and report monthly sales activities, revenues, and market trends.

Qualifications

·   Bachelor’s degree in Business, Sales, Marketing, or a related field.
·  Minimum 1–2 years of experience in sales coordination, front desk or reservation departments preferably in hospitality, tourism, or luxury travel.
·  Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
·  Strong knowledge of the CIS markets and travel trends is an advantage.
·  Excellent communication skills in English; Russian language proficiency highly preferred.
·  Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
·  Strong organizational skills with attention to detail.
·  Ability to multitask, work under pressure, and meet deadlines.
·  Positive attitude, team-oriented, and client-focused mindset.

Additional Information

What awaits you...

·  The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
·  The ability to challenge the norm and work in an environment that is both creative and rewarding.
·  Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
·  A competitive package and plenty of development opportunities.