Sales Coordinator

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

The Sales Coordinator supports the Sales & Marketing team in achieving revenue goals by providing administrative, clerical, and customer service support. The role involves coordinating sales activities, preparing reports, managing client communication, and ensuring smooth execution of sales processes.

Key Responsibilities

· 
Provide administrative support to the Sales & Marketing team, including handling correspondence, proposals, contracts, and reports.

· 
Coordinate appointments, meetings, and travel arrangements for the sales team.

· 
Maintain and update client databases, contact lists, and CRM systems.

· 
Assist in preparing sales presentations, proposals, and promotional materials.

· 
Handle incoming inquiries (phone, email, walk-ins) and direct them to the appropriate sales manager.

· 
Support the organization of site inspections, familiarization trips, and client events.

· 
Coordinate with other hotel departments (Reservations, Banquets, Front Office, F&B) to ensure seamless service delivery for group and event bookings.

· 
Track, compile, and distribute sales-related statistics and performance reports.

· 
Follow up on leads, tentative bookings, and contracts as directed by sales managers.

· 
Support execution of sales campaigns, promotions, and trade shows.

· 
Maintain organized filing systems (digital and physical) for contracts, agreements, and client records.

· 
Perform other duties as assigned to support overall sales and revenue goals.

Qualifications

· 
Diploma or Degree in Business, Sales, Marketing, or Hospitality Management.

· 
Minimum 1–2 years’ experience in an administrative, sales, or customer service role (hospitality experience preferred).

· 
Strong communication and interpersonal skills with a customer-focused approach.

· 
Excellent organizational skills, attention to detail, and ability to multitask.

· 
Proficiency in MS Office (Word, Excel, PowerPoint) and hotel CRM/PMS systems.

· 
Ability to work under pressure in a fast-paced environment.

· 
Positive attitude, teamwork spirit, and high degree of professionalism.

Additional Information

Your team and working environment:

·  Tight-knit and team oriented.
·  Hard-working, engaging and inclusive.
·  Attention to detail and hygiene 
·  Well organised and autonomous