Sales Coordinator

Job description

Job Description

·  Composes letters on behalf of the Director of Sales.
·  Ensures all correspondence is filed in a methodical systematic basis.
·  Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
·  Maintains a database of contacts, which may be required by the Sales and Marketing team.
·  Use a diary or to-do list for daily assignment/task.
·  Ensure that trace file is checked and action(ed) on a daily basis.
·  Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
·  Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
·  Prepares letters, memos and other correspondences on behalf of the Director of Sales.
·  Sets up a filing system for all relevant and important correspondence or documents.
·  Sets up a commercial database according to specific sources, updates and maintains the systems accurately
·  Update guest database regularly.
·  Implements a daily follow up system.
·  He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
·  Be proactive and use good judgement when dealing with challenging situations.
·  Be transparent in your motives, methods and expected results

Qualifications

·  Relevant Diploma or Bachelor’s degree (preferred)
·  Must have previous sales experience working in the hospitality industry
·  Strong computer skills with competency in Microsoft Excel, Word and Outlook