Sales Co-ordinator

Job description

Company Description

Raffles Udaipur, your private oasis. A destination for the curious, well-travelled connoisseur on a constant quest for peace, calm and discovery. Located On A 21 Acres Private Island Amid Lush Greenery, Perfect For A Rejuvenating Stay. Enjoy Seasonally Inspired Dining Experiences and Unmatched Hotel Services and Amenities.

Job Description

Primary Responsibilities

·  Maintain complete knowledge of all hotel features/services, menus, entertainment options, unique activities and events venues.
·  Promote positive relations with partners, guests, suppliers and employees.
·  Accommodate all guests and partners requests expediently and courteously, handle guest complaints promptly and to their satisfaction.
·  Identify and target potential accounts to promote and sell our hotel, develop professional relationships with key players to build business.
·  Conduct presentations, site inspections, and negotiations to secure new business and build strong, long term relationships with key partners.
·  Fully responsible of accounts under his/her management, including contracting, updating profile, monitoring production and renewing contracts.
·  Promote and sell our event spaces for weddings, meetings, incentives and other special occasions.
·  Collaborate with the events team to ensure seamless execution and exceptional guest experiences.
·  Prepare and follow up of quotes and groups proposals, converting leads into sales opportunities.
·  Maintain accurate records of sales activities, client interactions, and booking details.
·  Prepare regular reports and forecasts on sales performance and market opportunities.
·  Stay informed about market trends, competitor activities, and industry developments, providing insights and recommendations based on market research to refine sales approaches and enhance our competitive edge.
·  Maintain good relationships with counterparts at competing hotels; promote all Raffles Hotels whenever possible.
·  Attend hotel client events and overseas events (tradeshow, corporate events) as necessary to engage with potential clients, for networking and building strategic partnerships.

Qualifications

Profile

Knowledge and Experience

·  Diploma in Tourism / Hospitality Management / Events Management
·  Minimum 1 year of experience in a similar capacity
·  Excellent reading, writing and oral proficiency in English language
·  Proficient in MS Excel, Word, & PowerPoint

Competencies

·  Good communication and customer contact skills
·  Service oriented with an eye for details
·  Ability to work effectively and contribute in a team
·  Self-motivated and energetic
·  Must be well-presented and professionally groomed at all time

Additional Information

Benefits

·  An opportunity to be with world’s preferred hospitality company
·  Captivating and rewarding experience working alongside passionate professionals
·  Range of exclusive Heartist Benefits
·  Develop your talent through learning programs by Academy Accor.