Restaurant Supervisor

Job description

Company Description

Why work for Accor?

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit   https://careers.accor.com/

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Job Description

We are seeking a highly organized and customer-focused Restaurant Supervisor to join our team in Baghdad, Iraq. As a Restaurant Supervisor, you will play a crucial role in managing the daily operations of our restaurant, ensuring exceptional service, and maintaining high standards of food quality and customer satisfaction.

·  Oversee and coordinate daily restaurant operations to ensure smooth service and customer satisfaction
·  Lead and support the restaurant team, including scheduling, training, and performance management
·  Manage inventory, place orders for supplies, and maintain accurate records
·  Ensure consistent food and beverage quality by adhering to established standards and procedures
·  Address customer concerns promptly and professionally to maintain a positive dining experience
·  Implement and enforce safety and security policies and procedures
·  Collaborate with kitchen staff to optimize food preparation and service processes
·  Monitor and analyze sales data to identify trends and opportunities for improvement
·  Assist in developing and implementing cost-saving strategies
·  Ensure compliance with local food safety regulations and health codes

Qualifications

 

·  Excellent customer service and interpersonal skills
·  Strong problem-solving abilities and attention to detail
·  Exceptional organizational and time management skills
·  Demonstrated leadership experience and ability to manage and motivate a team
·  Proficiency in restaurant management software and point-of-sale systems
·  Ability to work efficiently in a fast-paced, high-pressure environment