Security Manager

Job description

Company Description

We are looking for a Security Manager  to join the re-opening of the famed  Delano Miami Beach.

Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.  Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.

Job Description

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Acts as an ambassador of the venue ensuring its safety to all guests and employees 

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Ensures all security staff is in compliance with Security Department and Company policies and procedures, and all local, state and federal laws and regulations. 

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Trains, counsels, and coaches the Security team when needed in the performance of their job responsibilities. 

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Must be prepared to work overnight shifts, if needed, to support continuous security operations and respond to critical incidents. 

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Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises. 

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Communicates with management, VIP hosts & service staff to rectify all customer needs, comments or incidents. 

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Works cooperatively with all other departments to ensure efficient Security support services are provided as needed. 

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Adheres to all established policies, procedures, and guidelines. 

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Responsible for monitoring and patrolling assigned areas to provide a safe environment for guests and employees 

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Patrols the outside and inside perimeter of property, ensuring that reports are made to Director of Security if there is a potential safety issue 

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Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers 

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Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct 

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Responsible for responding to emergency situations as needed to provide necessary assistance to employees and guests 

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Will be responsible for preparing written reports 

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Watch alarm systems or video cameras and operate detecting/emergency equipment 

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Perform first aid or CPR 

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Provide excellent customer service 

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Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations 

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Any other reasonable duties as assigned by the supervisor or manager. 

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We recognize we are in the hospitality industry and that may require us to provide lateral service. 

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We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service 

 

Qualifications

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High School Diploma or equivalent required 

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One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel 

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Proven experience as security officer or guard 

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Knowledge of legal guidelines for area security and public safety 

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Familiarity with report writing 

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Excellent surveillance and observation skills 

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Possess a gracious, friendly, and fun demeanor 

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Ability to multitask, work in a fast-paced environment and have a high level attention to detail 

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Maintain positive and productive working relationships with other employees and departments 

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Ability to work independently and to partner with others to promote an environment of teamwork 

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Must be able to stand or walk a minimum of eight-hour shift. 

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Must be able to be observant and quick to respond to various situations while also multitasking and handling stressful situations. 

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Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary. 

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Must have excellent communication skills and be able to read, write, speak and understand English. 

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Must be able to work inside and outside at all times of the year as needed, based upon business volumes. 

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All team members must maintain a neat, clean and well-groomed appearance. Specific department  uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. 

Additional Information

All your information will be kept confidential according to EEO guidelines.