Restaurant Hostess

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

·  Greeting guests as they enter
·  Creating and managing guest waitlists as needed
·  Seating guests at tables or in waiting areas
·  Finding the appropriate table for each guest according to their preferences and group size
·  Remembering table rotation and ensuring all servers receive the right number of guests
·  Engaging with guests to ensure the quality of food and customer service
·  Responding to client complaints and helping to resolve those complaints
·  Answering phone calls and taking guest reservations
·  Memorizing the menu and dietary options
·  Helping out other staff members as needed during your shift
·  Providing great customer service at all times

Qualifications

·  Bachelor diploma or equivalent preferred
·  Good command of English
·  Positive attitude and ability to work under pressure
·  Willingness to cooperate with other restaurant staff
·  Must be able to work standing for long periods of time
·  Willing to follow instructions
·  Ability to operate point-of-sale systems
·  Can keep up with a fast-paced restaurant environment
·  Prior restaurant experience is preferred

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.