Reservations Associate

Job description

Job Description

·  Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
·  Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
·  Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
·  Responsible for ensuring that all reservation filing and correspondence is carried out daily. 
·  Perform all the duties that are common and any other duties assigned by the Reservations Manager/Asst Manager/Team Leader.