Reservations Agent (Arabic speaker)

Job description

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit   https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

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·  To record and process all reservation inquiries made by phone, or email efficiently and accurately and convert to sales where possible to meet hotel targets.
·  Promote and maximize hotel yield by up selling and suggestive selling as set out.
·  To have a good knowledge of all the different types of rooms, hotel facilities, hours of operation, restaurants, shops and ball rooms and be well informed about special functions and events held in the hotel on a daily basis.

Qualifications

·  Service focused personality is essential
·  Previous experience in a similar role is a required
·  Must be an Arabic speaking candidate
·  Strong interpersonal and communication skills with a passion for service

Additional Information

·  Pullman Dubai Downtown is a cosmopolitan 5star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.