Reservation Agent

Job description

Company Description

Fairmont El San Juan Hotel, where lively vibes and peaceful ocean views meet. Located minutes from Old San Juan, on the award-winning Isla Verde Beach in Puerto Rico. The resort features four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Center, paddleboards, luxury cabanas, signature dining at Caña, El San Juan Beach Club, Meat Market, Riva and Chandelier Bar featuring a 7,000 Crystal Chandelier.

 

What is in it for you

·  Employee benefit card offering discounted rates at Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities

Job Description

The Fairmont El San Juan Reservation  Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Fairmont El San Juan Hotel standards.  He/she is also responsible for participating in the monthly Revenue/Reservation meeting

Qualifications

Education & Experience :

·  High School diploma or equivalent required
·  Experience in a hotel or related field preferred
·  College course work in related field helpful

 

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.