Porter / Concierge

Job description

Company Description

Join our exceptional Front Office team and deliver professional and attentive service at a five star, luxury property in the heart of Queenstown.

Job Description

Welcoming each new and returning guest with personalised and attentive care, you will set the tone for exceptional service. Here you can take your role beyond the basics. Sharing your knowledge and love of our region, you will anticipate guests’ needs and offer recommendations that make their stays even more special

Qualifications

·  Full, clean valid manual driver’s license;
·  Previous experience in five star luxury environment preferred, but not essential;
·  A passion for high end hospitality with an eye for detail;
·  Your ability to build warm relationships and connections;
·  Immaculate grooming and personal presentation;
·  Flexibility to meet hotel rostering needs including weekend and public holiday work;
·  Your desire to learn, grow and develop;
·  You will need to hold working rights for New Zealand.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities:

·  We offer  competitive pay , plus  benefits  including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
·  Build your career with the  New Zealand Hotel of the Year 2024.
·  Receive  unparalleled training , development and support from Accor leadership training programmes.
·  Discounted Hotel stays , food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
·  Be part of a well-established hotel with a strong reputation for providing exceptional service.
·  Ongoing reward and recognition  incentives  and awards.
·  Opportunities for further  development  and worldwide career  progression  within Accor.
·  Refer a friend  incentive
·  Supportive  and friendly working environment.
·  Free  gym  access plus  ski  hire during the winter.
·  EAP , well-being and mental health supports available,  progressive policies , including 12 weeks paid parental leave, and rainbow inclusive policies and practices.
·  Take part in  social activities  and  community involvement initiatives  through the year.

 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.