Spa Attendant

Job description

Company Description

Sofitel Al Hamra Beach Resort

Job Description

·  Stock linen items in showers, wet areas, vanities and storerooms
·  Collect all soiled linen from baskets and floors
·  Deliver linen to laundry keeping a count of linen dropped and collected
·  Maintain cleanliness of basins, lockers, showers and wet areas
·  Ensure locker room lighting and music levels are correctly set and maintained
·  Provide guests with a tour of changing room and facilities
·  Offer fresh towels to changing room guests
·  Maintain and replenish complimentary snacks and beverages
·  Accommodate guest preferences and/or locker changes
·  Prepare lockers with amenities and supplies for arriving guests
·  Ensure guest safety in wet areas by removing standing water and reporting anything unsafe or hazardous
·  Maintain locker room, prep and treatment room cleanliness at all times, practice a ‘clean as you go’ approach to the work areas
·  Monitor and maintain Hammam room temperatures and cleanliness, report all maintenance issues to engineering
·  Escort all guests to changing rooms, therapist/receptionist, retail/tea area or to next appointment
·  Receive and store all professional and retail products
·  Practice portion control as determined by the product houses and Spa Manager