Pool Operator
Fort (Mumbai) Sales
Job description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Main Duties:
Administration
· Liaise with different departments for smooth and co-ordinated work.
· Should ensure that the team members are adhering to the Human Resource policies.
Customer Service
· Guest needs are handled promptly.
· Every guest coming to the Health Club is attended to courteously
Financial
· Identify optimal, cost effective use of the resources and educate the team on the same.
Operational
· Check for the equipments are in working condition
· Ensure that the swimming pool area is neat and clean
· Ensure that the water in swimming pool is safe for guest usage
· Ensure that the lifeguards are around the swimming pool when guest are there
· Ensure that the chlorine level in the swimming pool is not on higher side so as to guest eyes does not feel the pinch
· Oversee the operations of the Spa
· Ensure that the health club instructor is available through out the working hours
· Ensure that before closing the area everything is in good condition so as to opening the next day is no issue
· Ensure that the timing for the areas are adhered to
· Making guest aware about the products kept in the gym and informing them about the proper usage of the same.
Personnel
· Provide effective support to the team to enable them to provide effective & efficient services.
· Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
· Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Mumbai ensure maximum cooperation, productivity, morale and guest service.
Other Duties
· Ensure cleanliness of the area
· Helping other department in case of emergency.
Occupational Health & Safety
Employee Responsibility
All employees to safeguard their health and safety, and the health and safety of others, in the workplace.
Replacement and Temporary Mission:
Be ready and responsible for any job, which may be assigned by the Management.