Night Auditor

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality

Job Description

Night Auditor - Sofitel London St James

As a Night Auditor, you will take care of the guests during the most important moment of their stay and ensure they have a memorable and restful experience with us.

What you will be doing:

·  Greet, check-in, respond to requests and settle accounts while providing exceptional service
·  Take initiative to create a personalised and memorable experience to our guest journey
·  Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
·  Assist Night Manager in processing Night Audit

Your team and working environment:

·  The Front Office team is at the heart of the hotel life, giving you the opportunity to work with international teams with different backgrounds and personalities.
·  You will find a strong united team that will welcome any new ideas you will bring

Qualifications

Your experience and skills include:

·  Service focused personality is essential; experience is an asset
·  Prior experience working with Opera or a related system
·  Fluency in English; additional languages are a plus
·  Proficiency in Microsoft Excel
·  Strong attention to detail, a proactive attitude with a willingness to learn and develop.
·  You must be legally entitled to work in the UK as this position is not eligible for sponsorship.

Additional Information

Discover a world of unparalleled perks tailored just for you:

·  Competitive Salary, Departmental Incentives and a bonus of £1.300 per year.
·  Employee Benefit Card – Discounted rates at Accor properties worldwide.
·  Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
·  Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
·  Complimentary Meals While on Duty.
·  Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
·  Be Part of the Largest Hospitality Group in Europe.
·  Exceptional Training and Development Opportunities through Apprenticeship Program.
·  Global Growth Opportunities.
·  Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
·  Make a Difference with Corporate Social Responsibility and be a part of positive change.
·  Social Events and Activities.

And that's just the beginning! Join us and let your professional journey be an unforgettable adventure!

 

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit:  https://careers.accor.com/