Learning & Development Manager

Job description

Company Description

Join us at Accor,  where  life pulses  with  passion! ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is  a  work  of  heart , ​
Join  us and  become  a  Heartist ®.

Job Description

Through your passion and motivation, the Learning and Development manager is responsible for the training and professional development support for Heartiest. Your purpose is to make the most out of people’s talents and help them develop to their full potential. At the same time, an L&D manager keeps a strong focus not just, on what the learner wants and needs, but on the needs of the organization.

What’s in it for you:

·  Employee benefit card offering discounted rates in Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and worldwide!
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

·  Collaborates with management team to ensure departmental orientation processes are in place and Heartists receive the appropriate new hire training to successfully perform their job.
·  Ensure HODs use all available on the job training tools for Heartists; supervise on-going training initiatives, record them and conducts training, when needed.
·   Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized.
·  Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all Heartists.
·  Collaborate for the efficient roll out and implementation of Talent Management
·  Assist with the implementation of new policies, procedures, and standards.
·  Prepare and submit training reports.
·  Taking care of the Internship related processes.
·  Assist the team to conduct engagement activities for the Heartists

Qualifications

Your experience and skills include:

·  Previous experience of leadership in the area of L&D.
·  Degree in Human Resources Management / Hotel Management
·  Knowledge of luxury hotel standards
·  Strong oral and written communication skills
·  Ability to work effectively in a team environment and take initiative
·  Proficient in MS Excel, Word, & PowerPoint
·  Excellent interpersonal and communication skills; a team player

 

Additional Information

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.