KST Ambassador

Job description

Company Description

Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description

·  To have thorough knowledge of all SOP’s and P&P’s for Kitchen stewarding department
·  To have thorough knowledge of local rules and regulations
·  To have advance knowledge Accor Online Platforms
·  To have extensive knowledge of hospitality sector, especially upper luxury segment
·  To have thorough knowledge about Raffles brand values, LQA Standards and Forbes Standards,
·  Good written and verbal communication skills in English
·  Able to develop rapport with colleagues and management staff
·  Ability to work cohesively with co-workers as part of a team
·  Ability to focus attention on guest needs, remaining calm and courteous at all times
·  Ability to promote positive relations with guests and patrons
·  Able to exercise good judgement with difficult guests
·  Understanding and ability to work in a multi-cultural environment