Senior Sales Manager
Fort (Mumbai)
Job description
Company Description
Roswyn, A Morgans Originals Hotel
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.
Job Description
Sales Strategy & Business Development
· Identify and pursue new business opportunities across corporate, leisure, and group segments.
· Develop and implement sales plans to achieve revenue targets and expand market share.
· Maintain strong relationships with key accounts, travel partners, and event planners.
· Collaborate with marketing and revenue management teams to align sales initiatives with brand positioning.
Client Engagement & Relationship Management
· Engage with clients and partners to understand needs and deliver tailored solutions.
· Represent Roswyn at industry events, trade shows, and networking opportunities.
· Ensure client satisfaction and loyalty through proactive communication and service excellence.
Operational Excellence
· Prepare proposals, contracts, and presentations with precision and professionalism.
· Monitor sales performance, reporting, and forecasting to support strategic decision-making.
· Ensure alignment of sales activities with Morgans Originals’ luxury lifestyle ethos.
Team Collaboration
· Work closely with the Associate Director of Sales and Director of Sales to achieve departmental objectives.
· Support colleagues in cross-functional initiatives to maximize hotel revenue.
· Participate in training programs to enhance sales techniques and brand knowledge.
Quality & Compliance
· Uphold ethical business practices and compliance with international hospitality standards.
· Maintain consistency across Morgans Originals properties while adapting to Roswyn’s unique identity.
· Promote sustainability and innovation in sales and client engagement practices.
Qualifications
· Proven experience as Sales Manager or Sales Executive in luxury hotels or lifestyle establishments.
· Strong knowledge of hospitality sales, market segmentation, and revenue management.
· Excellent communication, negotiation, and presentation skills.
· Ability to build and maintain strong client relationships.
· Financial acumen and experience in contract management and forecasting.