IT Executive

Job description

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Job Description

IT Operations

·  Provide frontline PC and server troubleshooting, resolve IT issues for end users.
·  Modify configurations, utilities and software default settings.
·  Support and administer Windows Servers.
·  Backup and optimize database.
·  Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.
·  Provide In-house guest IT related matter troubleshooting.
·  Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users.

Other Responsibilities

·  Be aware of the hotel fire & life safety/emergency procedures
·  Attend all briefings, meetings and trainings as assigned by management
·  Maintain a high standard of personal appearance and hygiene at all times
·  Perform other reasonable duties assigned by the assigned by the Management

Qualifications

Knowledge and Experience

·  Diploma in Information Technology
·  Minimum 1 year of relevant experience
·  Good reading, writing and oral proficiency in English language
·  Proficient in MS Excel, Word, & PowerPoint
·  Knowledge of Windows Operating System

Competencies

·  Good communication skills
·  Service oriented with an eye for details
·  Ability to work effectively and contribute in a team
·  Self-motivated and energetic
·  Well-presented and professionally groomed at all times

Additional Information

·  Bachelor’s degree in Hospitality Management or related field preferred.
·  Proven experience in a customer service role, preferably in hospitality or a luxury service environment.
·  Excellent communication and interpersonal skills.
·  Strong organizational skills and attention to detail.
·  Ability to multitask and remain calm under pressure.
·  Knowledge of the local area and its attractions is a plus.
·  Proficient in Microsoft Office Suite and property management systems.