IT Executive

Job description

Company Description

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Job Description

 

JOB DESCRIPTION

Job Title:         IT Executive at ibis Hotel - Navi Mumbai

                                             

Department:    IT

Job Purpose

This position is responsible for handling of day-to-day IT operations. The IT manager ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.

Reporting Lines : IT Manager

Key Interactions

Internally

·  All departments

Externally

·  Guests
·  Suppliers
·  Vendors

Primary Responsibilities

IT Operations

·  Manage and support all the systems in the hotel
·  Provide In-house guest IT related matter troubleshooting
·  Coordinate, manage and oversee projects, document process
·  Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
·  Manage system changes with appropriate support staff to ensure uninterrupted services
·  Liaise with vendors and work with users at all level
·  Maintain inventory of all equipment, software and software licenses

 

Other Responsibilities

 

·  Be aware of the hotel fire & life safety/emergency procedures
·  Attend all briefings, meetings and trainings as assigned by management
·  Maintain a high standard of personal appearance and hygiene at all times
·  Perform other reasonable duties assigned by the assigned by the Management

 

Main Complexity/Critical issues in the Job

 

To ensure that day-to-day IT related issues are managed and resolved in a prompt and efficient manner.

 

Qualifications

·  Diploma in Information Technology
·  Preferred from Hotel Industry
·  Good reading, writing and oral proficiency in English language
·  Proficient in MS Excel, Word, & PowerPoint

Knowledge of Windows Operating System

Additional Information

 

·  Good communication skills
·  Service oriented with an eye for details
·  Ability to work effectively and contribute in a team
·  Self-motivated and energetic
·  Well-presented and professionally groomed at all times