In Room Dining Team Supervisor

Job description

Company Description

Welcome to  Sofitel & House Made Hospitality , where two exceptional brands come together to set new standards in the Australian hospitality scene. Join a dynamic, rapidly growing team committed to innovation and excellence.

We are currently seeking a in Room Dining Team Supervisor to join us at our newly launched venue,  Delta Rue, situated on the fifth floor of  Sofitel Sydney Wentworth ,  Delta Rue  is a vibrant Vietnamese-French restaurant that blends the elegance of 1920s Hanoi with modern influences. Created by House Made Hospitality, the restaurant celebrates fresh, seasonal produce with a menu that expertly combines the bold flavours of Vietnamese and French cuisine. The dining room, seating 150 guests, spills onto a lush terrace accommodating an additional 60 diners.

Job Description

As our In-Room Dining Team Supervisor, you will be responsible for supervising our in-room dining service, while maximizing profitability and meeting customer’s needs.

You will be responsible for:

·  Ensuring efficient, friendly and professional food and beverage service is provided to all guests.
·  Providing for guests and patrons an experience and environment they feel meets their expectations.
·  Familiarising yourself with VIP and regular guests to ensure their requests and needs are met.
·  Liaising with customers and the kitchen team to ensure service times are adhered to.
·  Setting up systems to protect and maintain control of outlet service equipment, correctly recording breakages and carry our regular stock takes.
·  Setting up and maintaining a weekly cleaning schedule for the outlet to achieve the highest possible hygiene and cleaning standards.
·  Ensuring all mise-en-place is completed prior to guests arriving.

Additional Information

The best part about working for House Made Hospitality & Sofitel Sydney Wentworth (Accor)

·  Generous group discounts from both partners
·  Daily delicious team meals
·  Strong professional development & career progression
·  Working with and learning from some of the industry’s best of the best
·  A positive and caring culture