Houseperson

Job description

Company Description

Nestled in the heart of Wellington, Sofitel Wellington epitomizes unparalleled luxury and sophistication. Seamlessly combining modern elegance with timeless charm, offering discerning travellers an exquisite experience like no other. 

Job Description

You are at the heart of the hotel! As Houseperson, you will take ownership of Public areas, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

To carry out allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guests expectations in regard to the cleanliness of the non room areas and standards for back of house areas.

Available for a variety of shifts which include, mornings, evenings and night shifts. Must be available weekends and public holidays. 

What you will be doing:

·  Clean all back of house areas with the exception of the kitchen and stores.
·  Cleaning of public areas including the lobby, restaurant and conference spaces.
·  Clean and maintain locker rooms, staff and public washrooms / toilets.
·  Carry out programmed / regular cleaning duties as allocated.
·  Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
·  Ensure all department equipment is maintained to a high standard.
·  Assist with regular equipment stocktaking.
·  Ensure the security of keys and public / back of house areas at all times by adherence to security procedures. Report any suspicious persons or items to Supervisor.
·  Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer’s instructions.

Qualifications

·  Warm and caring personality; previous housekeeping or cleaning experience is an asset
·  Ability to anticipate and focus attention on guest needs, being professional and welcoming
·  Excellent organizational skills and time management

Additional Information

Benefits:

·  Free staff meal provided during shift
·  Family & Friends Hotel Discounts Ongoing reward and recognition incentives and awards.
·  Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
·  Learn your Way  - Access to our Accor Academy so you can Earn while you Learn!
·  Work Your Way  - Flexibility to ensure a work life balance!
·  Incredible Accor  Heartist Benefits  - including discounted Food & Beverage + Accommodation Worldwide
·  Accor's  refer-a-friend  bonus
·  Accor's Parental Leave Scheme
·  Access to our  Employee Assistance Program

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.