Hotel Night Auditor

Job description

Company Description

Work Your Way to Pullman & Mercure Melbourne Albert Park!

Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.

Accor  is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

We are looking for a dedicated, reliable and service-oriented customer service extraordinaire to join our hotel overnight Front Office team in a Night Auditing role. 

Joining us an experienced  Hotel Night Auditor,  you will be responsible for rolling our financial system from the day. In addition, you will provide a positive guest experience and welcome our late-night arrivals. Working 11pm - 7am shifts alongside our Night Manager, you will process nightly reports, contributing to a smooth overnight shift with an opportunity to build upon your skillset.

Qualifications

About You! 

·  A passion for providing a positive guest experience with a desire to create memorable experiences. 
·  Previous experience using Opera is desirable. 
·  Strong attention to detail, ensuring procedures are followed.
·  Confidence in making credit card and cash transactions.
·  Excellent communication and interpersonal skills.
·  The ability to work independently in a fast-paced environment.
·  Solution minded with a strong ability to problem solve. 
·  Empathetic in nature with a desire and ability to assist all kinds of clientele.

 

Additional Information

Benefits and Perks

·  On-site car park available .
·  Access to confidential Employee Assistance Program.
·  Inclusive and diverse environment.
·  A friendly and supportive work environment.
·  Reward and recognition programs.
·  Mentoring and career development along-side experienced and dedicated professionals.
·  Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.

Apply today to start a conversation and see where your Accor career can take you!

We are unable to provide sponsorship for this role, so Australian working rights are required.